Privacy Policy
Last updated: January 2025
At CapyDoc, we take your privacy seriously. This policy explains how we collect, use, and protect your information.
1. Information We Collect
We collect information you provide directly (such as account information, uploaded documents, and contact details) and information collected automatically (such as usage data, device information, and cookies).
2. How We Use Your Information
We use your information to provide and improve our services, communicate with you, ensure security, and comply with legal obligations. We do not sell your personal information to third parties.
3. Document Tracking
When you share documents through CapyDoc, we collect viewing data including IP addresses, view times, and email addresses (when email gate is enabled). This data is provided to you as part of our analytics features.
4. Data Storage and Security
Your data is stored securely using industry-standard encryption. We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
5. Data Retention
We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your data at any time, subject to legal retention requirements.
6. Third-Party Services
We may use third-party services for analytics, payment processing, and email delivery. These services have their own privacy policies, and we ensure they meet our data protection standards.
7. Cookies
We use cookies to improve your experience, remember your preferences, and analyze how our service is used. You can control cookie preferences through your browser settings.
8. Your Rights
You have the right to access, correct, or delete your personal data. You can also object to processing, request data portability, or withdraw consent where applicable. Contact us to exercise these rights.
9. LGPD Compliance
We comply with Brazil's General Data Protection Law (LGPD). If you are a Brazilian resident, you have additional rights including the right to know what data we have about you and to request its deletion.
10. Contact
For privacy-related questions or to exercise your rights, contact our Data Protection Officer at privacy@capydoc.com.br.
Privacy questions: privacy@capydoc.com.br